Field Service Engineer - International

What are you going to do as a Field Service Engineer - International

You will work in a team of appoximately 12 people. Not everybody lives in the Netherlands.
As a Field Service Engineer, you’ll serve as the go-to expert for the customers, providing on-site and remote support. From troubleshooting to training, no two days will be the same.

Your responsibilities will include:

• Delivering expert technical support and solutions to customers and their service teams.
• Diagnosing and resolving issues on advanced machinery through your knowledge and team collaboration.
• Responding to incoming service requests via phone or email with professionalism and clarity.
• Conducting root cause analysis of breakdowns and providing clear, actionable solutions.
• Keeping clients informed about product developments and updates.
• Visiting work sites internationally to support and follow up on technical inquiries.
• Assisting with warranty procedures and technical field campaigns.
• Leading product training sessions for service teams and end-users.
• Performing machine inspections both new and operational units.
• Offering maintenance and replacement part advice based on machine assessments.
• Developing clear, useful documentation to help the wider technical support community.

What are we looking for?

• A completed technical education in mechanical, electrical, or related engineering fields.
• Prior experience with construction equipment is a plus, though recent graduates with strong technical knowledge are welcome.
• Familiarity with hydraulic systems, diesel engines, and electrical components is preferred.
• A proactive, team-focused mindset with a problem-solving attitude.
• Strong English communication skills (spoken and written). French is a nice bonus.
• Ability to work towards root cause analysis on technical issues and solving conflict, frequent travel is required.
• Ability to collaborate across departments and with external partners.
• Excellent computer skills

Where you will work as a Field Service Engineer - International

Work Atmosphere and Culture: The work environment is dynamic and international, where teamwork and collaboration are key. There is plenty of room for personal development and growth, both in the breadth and depth of your career. The company has a culture of open communication, pro-activity and continuous improvement, where employees are encouraged to come up with ideas and proposals for process improvements. The team attaches great importance to supporting each other, and team activities are regularly organised to strengthen the bond between each other. Flexibility is valued, and the focus is on creating a good work-life balance.

What can you expect?

• A motivating work environment with driven and enthusiastic colleagues.
• A salary between gross € 3.500 and € 5.000 per month.
• A fixed and variable bonus per year.
• A varied role within an international and culturally diverse organization.
• Hands-on guidance and support through on-the-job training.
• A direct and results-oriented work culture without unnecessary formalities.
• Access to essential tools such as a fully equipped service vehicle, laptop, and phone.
• Clear career growth opportunities and room for professional development.
• The chance to gain specialized product knowledge directly from the manufacturer.
• An attractive compensation package, including a bonus scheme and solid pension plan.

Does this vacancy appeal to you? Then i would like to receive your application with cv and motivation.

Do you have any questions? Then you can reach me on 0610624111 or via isa@wematch.nu